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Prepaid meters

Top up your credit and get help when you need it

How to top up your prepaid meter, add credit to someone else’s meter and get help with any questions you might have.

MyAccount App
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Visit the Help Centre in MyAccount to submit an enquiry or phone our dedicated prepayment hotline Monday to Friday 8am- 5pm on 1800 447 707.
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You can add credit to any Prepaid Power meter with a credit or debit card if you have the account number handy.

To access the payment form, you can either log in to MyAccount or use the pay online form on our website. 

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.