If your power goes out, it’s a good idea to check your switchboard fuse box to see whether any of your safety switches (known as Residual Current Devices or RCDs for short) have tripped and check your mains switch is in the ON position.
If everything looks ok, check the outage finder in MyAccount for updates on the latest planned and unplanned outages and when we expect to restore power. Select the ‘Outages affecting my property’ option to filter the outages relevant to you.
Please call our 24/7 hotline on 13 23 51 to report all faults and outages.
If everything looks ok, check the outage finder in MyAccount for updates on the latest planned and unplanned outages and when we expect to restore power. Select the ‘Outages affecting my property’ option to filter the outages relevant to you.
Please call our 24/7 hotline on 13 23 51 to report all faults and outages.
Check the outage finder in MyAccount for a list of planned outages. Select the ‘Outages affecting my property’ option to filter the outages relevant to you.
Unless it’s an emergency, we'll let you know at least three days before a planned power interruption.
Unless it’s an emergency, we'll let you know at least three days before a planned power interruption.